Why Digital Trip
Alan Arrigo, Director
"Choice Holidays required a quantum leap in terms of technology as it was still running its back office systems with a DOS system and after carefully analysing all options on the market, the management decided to go for Digital Trip. They understood our business needs and patiently developed their technology to cater for our specific needs. Our Account Manager, helped us achieve a state of the art website as well as CMS which gave Choice Holidays, a tour operating website it deserves."
Shazil Mehkri, CEO
"Digital Trip has been an excellent choice for us and have delivered everything we expected and more. Andy, Darren, Steve, and the entire team are incredibly supportive and have consistently given us great advice and feedback from their years of experience in travel technology."
James Beagrie, Managing Director
"Having been recommended to Digital Trip by the Advantage Travel Partnership we feel privileged to have fallen into the company of such wizards in the dark art of travel technology. Meon provides white label fulfilment for quality brands throughout the UK wishing to extend their reach to embrace travel both off and on line. Our clients needed off-the- shelf technology that delivered not only the broad scope of functionality across all facets of cutting edge front end delivery, but also granular depth of booking and finance management, reporting and back-office data metrics for Meon. The simplicity of dealing with people who have travel technology in their DNA helps us break the back of myriad challenges that can test on line development. In a business renowned for thin margins Digital Trip has proven their value time and time again by wanting to help us build ours and our customers’ businesses. Thanks to Andy and team for a job well done."
"We thoroughly evaluated the market as we were looking for very specific attributes in our long term partner for North America. Seekda operates a full service hotel marketing platform and needed a distribution solution for travel agencies and travel distribution outsource opportunities. Digital Trip has perfected a complete all-in package that proves to sells intuitively to our customers in the US, Caribbean and Canada. The eVolve operating platform is very robust, integrates well and scales easily from smaller travel agent operations to large credit card programs. That allows us to operate a single solution across the various industry segments. The development team in Bournemouth is a pleasure to work with and we applaud their professionalism. We will already be live with one of Canada’s largest travel agencies as our first customer later this year. The Digital Trip team were with us all the way pro-actively guiding our customer team through the implementation program."
Julie Blake, Owner
"Digital Trip have been a like breath of fresh air, completely re-writing the book on waiting for development and support resolution – they are efficient, pro-active and so far nothing has been a problem for them to achieve which combined with knowledgeable staff has made the whole experience unlike any other technology project I have experienced, an organised and stress free migration and we look forward to continue developing and growing our business with their systems and support in the future."
Steven Dow - VP Revenue Management - Europe
"Digital Trip are a phenomenal partner, their products are unique, exciting and continuously improving. Not forgetting their hands-on leadership, proactive approach to customer service and flexibility to find solutions when the status quo just isn’t enough."
"Having worked with Digital Trip over the last few months, I have nothing but praise for the team. The team is very professional and efficient. We needed a website in a short space of time and the team at Digital Trip delivered everything that they promised. Throughout the duration of the project we were able to communicate with our Account Manager who guided and advised us along the way. Thank you to the team at Digital Trip, keep up the brilliant work."
Sue Stempt, Director of Operations UK & Eire
"Having worked with Digital Trip for the last few years, we have been delighted to see our partnership go from strength to strength. Their ability to support varied global customers and their flexible and rapid approach to development is in perfect synergy with our own company ethos."
"Digital Trip is one of our most productive, innovative and customer focused partners. We have worked together with a number of mutual customers and have always had good feedback. I would recommend Digital Trip as a company that will deliver an excellent product and service at a competitive price. I look forward to working with Andy and the team for many years to come."
"To launch my new new project, I was looking for a company that could provide me with creative website design, a state of the art booking engine, flexible software to adapt to changing needs , experience in the social media fields and last but not least, people who understand the tourism industry. Andy and his team have proven able to be provide all this – in a way I have never been able to experience in over 35 years in the travel industry – congratulations! The crew is flexible and creative in finding solutions to changing needs and new requirements. It is a pleasure to work with Digital Trip."
"We choose Digital Trip as they were the only technology company who could meet our specific needs with a flexible and cost effective solution. Our favourite module is the user generated offer boxes which display the cheapest holidays that our customers are searching for which in turn encourage other customers to book these fantastic offers which add to the increase in sales. We have found working with Digital Trip to be a really refreshing experience. There are no negative responses, no excuses and no long development cycles. Andy and his team are really knowledgeable, positive and accommodating. They have built a very powerful yet flexible booking engine which doesn’t cost the earth!"
"Having worked with Digital Trip for the last 3 years I have nothing but praise for the team and what has been achieved. As one of the early adopters of their technology we have seen many advances and improvements over the last few years which has kept our website fresh and at the forefront of travel websites. This is obviously of great benefit when selling direct to the public, but also is a massive advantage for our own team of home workers who choose to use the website as their main booking tool, rather than other commercially available applications.
The team at Digital Trip have been excellent at going above and beyond their remit in helping us source new suppliers and products to compliment our website. The fact that we have just committed to Digital Trip for a new contract which will see even more features being implemented speaks volumes."
"After having been in the travel industry for over 20 years and online for the last 10 years, it was a pleasant surprise to find a web company that actually deliver what they say they will. In all our dealings I have found Digital Trip to be professional, attentive and they always go the ‘extra mile’ to improve our online presence. I can say without a doubt they are the best technology company we have ever dealt with."
"When first approaching Digital Trip I was a bit nervous about the level of service I would receive, as they are such a big name in the Travel Industry and I was just the Director of a new start up. After speaking to the Managing Director Andy Speight I felt reassured that I was joining the right company. I was spoken to as if I was the owner of a major brand in the industry. He listened to my requirements and gave me the advice I needed to achieve what I wanted from my website.
Throughout the duration of my project I have been able to communicate with my Account Manager, whom was able to provide me with a great insight into the technology involved in my website including help exploring the new modules and any other information I needed. I also feel my Account Manager went above and beyond what she had to do to help me every step of the way. I would also say that my Project Manager was always on hand to help and gave me updates as my project went along. The company does what they set out to do; the support structure is second to none. As for the technology my website possesses, this is something you can only dream about. I’m lucky I am not dreaming and Digital Trip has built such a website for me. At Digital Trip they don’t just build your website, they help you understand the site and its functions, they let your dreams come true bringing a large part of your business to life."
"From the inception to the daily running of our website, Digital Trip have helped us create, build and maintain a fantastic site that we are glad to say accounts for a significant portion of our revenue. Their technology is solid, and the support team are quick and reliable - We’re extremely happy to be working with Digital Trip."
Director of Sales & Marketing
"The team at Digital Trip have worked hard to deliver a much improved, updated website which has seen tremendous year on year growth in terms of both visitor numbers and, more importantly, sales volumes with a 70% year on year bookings increase."
"We have been working with Digital Trip for almost 3 years and in that time, we have found Andy, Darren and the Team to be proactive, to understand the Travel Industry and their service and response times have been excellent. We are now in the next stage of development and again are working closely with Digital Trip to provide the most up-to-date and advanced booking solution for our Clients and Sales Staff."
Head of Marketing
"The latest version of eVolve is an industry leading CMS that is one of the most sophisticated online tools that I’ve seen, made available to the travel trade. The Global Travel Group are delighted to include this technology as part of our membership, which we’re confident will dramatically increase our agents’ web presence in a competitive digital arena. We look forward to continued success working with Andy and the team."
"The team at Digital Trip are very efficient and professional and have made every aspect of developing our new website stress free. From the initial enquiry with Andy to the development of the website with Becky, Digital Trip have assisted us with designing and building a newer modernised website for Tullys Travel. At all times the team have been quick to respond to any questions (no matter how small) and we are delighted to have Digital Trip on board in the creation of our company's online profile."
"From the outset, I was impressed by Digital Trip's combination of web design expertise and travel industry knowledge. They really understand my business and the team patiently guided me through the process, offering help and encouragement when needed. I'm pleased that I made the right choice of developer and would definitely recommend Digital-Trip to colleagues."
"Well, it is really hard to say that everything went perfect because perfection does not exist, yet I would like to express my gratitude for the excellent service I have received since I decided to partner with Digital Trip. I must stress on being thankful for your excellent, speedy and professional service.
I have used many other IT companies before joining Digital trip and I have spent a lot of money where actually the results were far below our expectations, lots of errors and no dynamic interactions, however Digital Trip were a completely different more talented team, immediate actions, cost effective and plenty of options to choose from. In my opinion Digital trip is a "Super IT Company" as you may already know."
"Having looked at many solutions for creating a bookable website we settled with Digital Trip – not only because their pricing blew the competition out of the water but because their approach was so much more flexible. Partnering with Digital Trip allowed us to successfully integrate our own hotel, tour and flight content into the system in addition to the multitude of suppliers already available – and allowed us to push our content to the top. The CMS system is easy to use, powerful and great at updating content instantly."
"After 3 attempts to launch our online agency, we have found the travel technology experts who could follow up on our ever changing business objectives. From their fantastic support to the lovely account managers, my team and myself are extremely satisfied to have partnered with them."
"Product. Pleasantly surprised as to how functionally rich the product is, the flexibility of the product, and how quickly we can make changes. These are the strengths. Support/development. Again, very pleased as to how reactive the support staff are. Issues get resolved very quickly. Requests for enhancements are delivered as promised and work as expected. Innovation. Ahead of the game. Surprised as to the knowledge and expertise you have!"
"We sent Digital Trip a brief description of our company, the types of holidays we offered in Corfu, and our goals and aspirations. The Digital Trip team did a fantastic job of translating these into a Travel Technology solution for our company. Digital Trip did not only concentrate on our requests, their knowledge and experience of the Travel and Tourism Industry means that they know exactly how to make the customer's online holiday search and booking experience a pleasure.
Our website runs so smoothly and efficiently in contrast to our previous one allowing more of our company’s resources to be focused on other important areas of the business. Thanks to Digital Trip’s powerful yet very user friendly holiday booking engine and its partnership with Multicom’s Find and Book platform, we are now able to take the leap from offering a small number of hotels to a few holiday resorts in Corfu, to offering a huge range of flights, hotels and package holidays to Corfu and also the Rest of Greece. Even after our project was completed the Digital Trip team is still always available for help and advice when needed. We are excited about our company’s future and look forward to years of continued co-operation with Digital Trip. I would recommend Digital Trip to any travel company looking for a new travel technology solution. A big thanks to Andy and the team."
"I am happy to say that with the New V3 Digital Trip platform, Check Out Travel will secure itself within in the industry by offering a system that out performs any current platforms on the South African market. We have had all our requirements fulfilled and it has been an absolute pleasure dealing with Andy and the rest of the Digital Trip team.
I think one of the benefits for us in dealing with an international company is that we will have access to all the latest offerings allowing us to keep ahead of our competition. I believe that there is a bright future between Check Out Travel and Digital Trip within Southern Africa and we look forward to a prosperous future together."
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